QL SUBSCRIPTIONS ARE NOW AT CAPACITY,
BUT WILL BE AVAILABLE AGAIN SOON!
How does the subscription work?
Our seasonal signature box is available for subscription at three different levels --the choice is up to you!
How much does a subscription cost?
We have three different levels of subscription starting at $95.00 per season. You may also "Shop the Season" for $105.00.
When will I be charged for the subscription?
You will be when the boxes ship each quarter. This will occur approximately the second week of March, June, September and December each year.
Do you charge sales tax?
We are required to charge sales tax for residents of Massachusetts which is 6.25%. Otherwise, we do not charge sales tax to residents outside of Massachusetts.
What forms of payment do you accept?
We currently accept all major credit cards, including Visa, MasterCard, Discover and American Express.
Can I choose the books in my subscription?
Each themed box has three pre-selected titles, but you are more than welcome to customize a box and swap titles from either our bookend or our seasonal box. Simply email email@example.com and we are happy to do this for you!
How do I purchase a gift?
You may purchase a gift easily on our website one of two ways: you may either gift a specific box or gift a one season membership. quarterlane boxes make a wonderful gift so we are happy to customize these in a way that works best for you!
May I subscribe if I live outside the United States?
quarterlane currently only ships domestically, though we will announce international shipping when that changes.
May I skip a quarter?
Absolutely! Skipping a season is easy to do on our website.
May I cancel my subscription at any time?
Yes, cancelling is easy and you may cancel at anytime or reactivate your subscription at any time. Simply email firstname.lastname@example.org to cancel your membership.
Is there a shipping cost?
Shipping is free with every order.
When will my books ship?
Shipment for seasonal boxes will vary but will ship seasonally in the fall, winter, spring and summer. We strive to remain reasonably nimble within the season so we can feature the best books in each box. If you order a box after the main ship date, we will ship your box via FedEx ground within 3 business days.
What is your return policy:
quarterlane will accept returns of damaged or defective books up to 30 days from the date of shipment for replacement or box selection credit; no refunds. If you return a damaged book, we will send you a replacement copy or if a replacement copy is not available, one book credit will be applied to your quarterlane membership account and will be applied to the next box.
May I return a book after I read it for donation?
Absolutely! You may either donate your books to the local library and we will send you a discount code for 10% off your next box, or you may email email@example.com and request a shipping tag and we will send that to you with a return envelope. We will then happily donate your books.